If you are a wholesale buyer trying to figure out where you should source your hardwood lumber, we wanted to provide you with a list of what to look for in a Wholesale Lumber Supplier
If you are going to depend on a Lumber Supplier, you want to make sure that they have a positive reputation. At Thompson Mahogany Company (TMC), we have been in business for 170+ years; we have the reputation of being fair, knowledgeable, and experts at imported hardwood.
2. Experienced and Knowledgeable
If you have ever dealt with someone who was new to a business, they may learn and make mistakes on your time. At TMC, that is not a concern; we have any extremely experienced and knowledgeable staff who have been working with our products for many years. We do everything possible to provide you with the best product at the best price.
Creditworthiness is important because, if your supplier is not eligible for proper forms of credit, then it will affect how soon you receive your products and the price you will pay. We pride ourselves on being extremely well rated in creditworthiness and pass those savings onto our wholesale customer.
4. Able to communication and get in touch easily.
When it comes to lumber, the ability to communicate quickly about changes in stock, orders, or requirements can mean major savings in time and money,especially if you are talking about overseas importation or shipping. Our salespeople are always available and also have business phones which you can reach them on quickly. We also pride our selves on responding to email and online inquiries ASAP.
5. Ability to handle disputes fairly
When trying to resolve a dispute over products or shipping, we strive to keep a long term relationship with you strong, so we communicate well with our customers.
6. Availability of material and able to source your needs
We have a significant amount of lumber in stock in our Philadelphia Lumber Yard location and can also source many items quickly from either our sister companies or a supplier. With so many years of experience, we are able to import or source items at the lowest cost from the best sources.
7. Quality meets your standards
Like any business relationship, you want to make sure that your wholesale lumber supplier provides the quality of products, service, and information that match your needs. At TMC, we always strive to provide first rate products, service, and knowledge for you on a daily basis.
8. Ability to deliver on time
As they say “Time is Money,” so we know that in our current high speed world you need to have confidence that your supplier will deliver in a timely manner when needed. With our regular delivery routes, strong relationships in shipping, and our hardworking lumberyard staff, we will deliver the highest quality product to you, on time.
Bonus: Knows good places to eat…
Part of a good working relationship is being able to break bread and work out the details, and as one of our Lead Salesman, Rob Nienaber, says a big part of that is knowing the best places to eat. If you are ever in the Philadelphia area, Rob, Bob, Bill, or Dennis are sure to have the info on the best food around!
If you have any questions about our services or products, feel free to ask below or contact us today!